GRT Countryside Care
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Customer Charter and Mission Statement

Customer Charter

GRT Countryside Care is committed to providing all of its clients, from large organisations to private individuals, with a high standard, cost-effective service. Our aims are:

  • To provide a high standard of workmanship.
  • To work rigidly to stringent heath and safety code of practice.
  • To provide skilled, qualified and accredited staff.
  • To adopt a realistic and effective environmental policy.
  • To react to specific needs.
  • To maintain a clean and tidy work ethic.
  • To represent excellent value for money.

Mission Statement

To provide to all our clients, whether large or small, with the highest quality environment and land management services that represent excellent value for money.

To make sure that our work is carried out in a sustainable way, that our operations are well-managed, safe, environmentally sound, on time and on budget.

To ensure our staff are properly skilled, qualified and accredited, are highly motivated and take pride in their work to make sure our customers needs are met.

To aim to be the benchmark against which such services are measured and then exceed it